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Track your order

Where your package is right now

Enter the number from your shipping email and we will show you where it is, in plain words.

No number yet? It is emailed the moment your order ships. Tell us if it has been longer.

What the stages mean

From dispatch to your door

  1. 01

    Shipped

    Packed and handed to the carrier. Your tracking number is emailed at this point, and it can take a little while to go live.

  2. 02

    On its way

    Moving between sorting hubs. Updates arrive in bursts, so a quiet day in the middle is normal.

  3. 03

    Out for delivery

    Out with the driver, near you. It should reach you before the end of the day.

  4. 04

    Delivered

    Left with you, with a neighbor, or in a safe spot, depending on the carrier’s rules for your address. Keep the box.

If it stalls, we follow it up, not you

If it goes quiet for more than a few days, tell us. We raise it with the carrier ourselves the same day and keep you updated until it is with you.

Tell us about it